(1) Which report recommended ADR?

(2) Which Practice Directive also urged ADR?

(3) Which legislation recommended mediation for divorce?

(4) Which body facilitates ADR in employment cases?

(5) What is negotiation?

(6) What is mediation?

(7) What is conciliation?

(8) What is arbitration?

(9) What is the main mediation service?

(10) Which legislation governs private arbitration?

(11) Give an example of how arbitration is used to settle disputes.

(12) What are the advantages from the standpoint of a company defendant from arbitration?

(13) What are the advantages to a consumer complainant?

(14) Name some tribunals.

(15) What are the advantages of tribunals?

(16) What are the disadvantages of tribunals?

(17) How are tribunals scrutinised?

(18) The government on the 18^th May 2000 announced a review of the tribunals. Can you name the last review of 1957?

(19) Taking the employment tribunal as an example, to where can you appeal and on what issues?

(20) Can you define the composition of an employment tribunal?

Dr Peter Jepson.